UK in Slovenia
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Help for British nationals
What kind of help we can provide
The Consulate is part of the British Embassy. The Consular staff are here to look after the interests of British citizens visiting or living in Slovenia.
Opening hours for fee-bearing services
In order to ensure that the Embassy can prioritise core services for British Nationals in Slovenia we have introduced an appointment system for non-emergency Consular Services.
Services for which an appointment will be required are Birth Registrations, Notices of Marriage, Certifying copies of documents and other routine notarial acts.
To make an appointment, please send an e-mail to: consular.enquiriesljubljana@fco.gov.uk stating the service you require.
Appointments will be available between the hours of 09.00 - 12.00
You should include your contact details so that the Consular Section can reply with your appointment time, or contact you for further information if necessary.
For consular enquiries you can contact us by phone on +386 (1)200 3911.
The consular section may also have to close at short notice. If you are travelling a long distance to apply for a consular service, you might wish to telephone first to make sure the section will be open.
If you require emergency consular assistance outside of normal office hours or when the consular section is closed please call on +386 (0) 41 668 553.
What the Consular Section can do
This page gives advice what help we can provide if you do get into difficulty. We offer help which is appropriate to the individual circumstances of each case, including:
- Issuing replacement passports;
- Providing information about transferring funds;
- Providing appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital;
- Helping people with mental illness;
- Providing details of local lawyers, interpreters and doctors and funeral directors;
- Doing all we properly can to contact you within 24 hours of being told that you have been detained;
- Offering support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping;
- Contacting family or friends for you if you want; and
- Making special arrangements in cases of terrorism, civil disturbances or natural disasters
UK law says we have to charge for some services. Consulates display the current fees and the standards of service you can expect.
What we cannot do
- Get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings;
- Help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures;
- Give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers;
- Get you better treatment in hospital or prison than is given to local people;
- Pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back);
- Make travel arrangements for you, or find you work or accommodation; or
- Make business arrangements on your behalf.